UX Research for SaaS and Enterprise Applications
Opportunities for business process improvement are often directly tied to making a user interface more intuitive. We help companies uncover actionable design insights that result in process efficiencies.
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Methods
Usability testing
User interviews
Ethnography
Contextual inquiry
Workshops
Remote Research
Online conferencing allows us to save on travel costs and achieve geographic spread when recruiting participants.
In-person Research
We can conduct in-person research at your office, at a market research facility, or at another rented space.
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About
Watch City
Research
Dan Berlin is Founder and Principal of Watch City Research. He brings over a decade of agency experience to projects.
Dan has researched user experiences with phones, medical devices, rail yards, cars, software, retail stores, and many other modalities.
If there’s an experience in the world, Watch City Research can find a way to draw out actionable insights from users.