UX Research for SaaS and Enterprise Applications

Opportunities for business process improvement are often directly tied to making a user interface more intuitive. We help companies uncover actionable design insights that result in process efficiencies.

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Methods

  • Usability testing

  • User interviews

  • Ethnography

  • Contextual inquiry

  • Workshops

Remote Research

Online conferencing allows us to save on travel costs and achieve geographic spread when recruiting participants.

In-person Research

We can conduct in-person research at your office, at a market research facility, or at another rented space.

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Dan at the UXPA Boston Conference

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About
Watch City
Research

Dan Berlin is Founder and Principal of Watch City Research. He brings over a decade of agency experience to projects.

Dan has researched user experiences with phones, medical devices, rail yards, cars, software, retail stores, and many other modalities.

If there’s an experience in the world, Watch City Research can find a way to draw out actionable insights from users.

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